Shipping policy

If your order includes a pre-order item and an in-stock item, in general, we will ship the in-stock items out right away within our normal shipping times! Your pre-order will whip within your listed shipping window. 

If you have purchased an in-stock item, your order will leave us in up to 3 business days. If you have purchased an in-stock monogrammed item, please see item description for current monogram times. For pre-order shipping windows, please reference the "availability" section on the product page. 

We ship via USPS. Once it leaves us, you can expect first-class packages to add an additional 3-5 business days for shipping, priority mail adds 2-3 for shipping, and priority express to add 1-2 business days to ship. 

You will automatically receive an email with a tracking confirmation when your package is scanned at the post office! 

The postal service observes national holidays and can experience longer-than-usual delays in extremely busy holiday seasons.

Cecil and Lou's business hours are Monday through Friday, 8am-5pm.